As retailers focus on their online presence, many business owners must remember to focus on the foot traffic at their brick-and-mortar stores. While ordering items online has become the primary shopping method for many customers, some still prefer coming into stores to shop.
Developing clever strategies to produce steady foot traffic at your store is important. This will boost sales and brand awareness within your community. To attract more consumers, here are four ways to improve sales at your brick-and-mortar store.
Improve Your Social Media Presence
As a society, we are dependent on the advancement of technology. We love our mobile devices, laptops, and tablets for convenience. Without leaving the house, we can buy anything we need online, from groceries to car parts. Therefore, promoting your store online and expanding your brand awareness will be essential to the future success of your business. Even in-store shoppers want to see an online presence, as it will remind them to stop in your store and browse your inventory.
Know What Your Customers Want
Taking a step back and re-evaluating your demographic and their wants is important when conducting a new sales strategy. Your customers want to feel like their favorite retailers know and appreciate them. It’s your job to convince them to shop at your store instead of buying online from a bigger corporation. You can improve your sales by homing in on their interests and offering some perks for customer loyalty.
It would be best if you also made your store more consumer friendly. It’s important to be intentional with your store’s layout. Something as simple as adding one of the many types of POS machine stands or having a hands-free POS system will make your sales operations faster and boost customer satisfaction!
Optimize Your Sales Training
The key to improving sales at your brick-and-mortar store is creating a pleasing customer experience. Who’s responsible for the customer’s experience? Your staff. When redirecting your sales and marketing strategy, it would be to refresh your team on what you expect of them when they come into work. Creating a positive and open atmosphere will make your customers feel more welcome.
Promote In-Store-Only Deals and Discounts
Another way to get more foot traffic in your store is by promoting in-store-only deals and discounts. Everyone loves a deal. Through these promotional deals, you will boost your brand awareness and bring in curious consumers.
